Commonly Asked Questions

Registration FAQs

Where is my application channel?

Application channels are deleted once they have been accepted. You can run any bot commands through ⁠#│bot-commands for standard commands, and ⁠#│transactions for any transactions you want to perform.

Will transactions count before the group stages?

The transactions will be reset to 0 at the same time that the group stages start.

When do registrations close?

Registrations close on the 28th of January, but be aware spots may be taken before then. If you apply after the competition is full, you will be put on a wait list.

I've finished my application. What now?

Make sure you've done /app complete for staff to review. We will accept, you will be provided graphics, and your channel will be deleted.

Scheduling matches, penalties and mediation

Can I still add players to my roster? How can I view my roster?

Yes, you can add players right up to the quarter finals. Use the ⁠│transactions channel, and the commands /transaction add and /transaction rm. You can view your team roster by /team mr. Don't forget you'll need your team code for these commands.

How do I claim a penalty?

Ping the @Mediation role and ask for assistance in your respective negotiation channel, or raise a ticket in the Support Desk. You can also do /raise-incident for less urgent queries

Who is Team A & Team B?

In your negotiation channels, your title is set as "SCHEDULE-TeamA-TeamB". For example, for week 1, your channel may look like w1-peak-cosmo. Peak is Team A, Cosmo is Team B.

Where are the brackets?

We post brackets periodically in the information channel for each division. Full GFX brackets are generated for the QFs, before then we only use League Utils.

What is the Prize Pool split?

The full prizepool is detailed in the divisional rulebook on the final page. Please check there for full details.

Where is my negotiation channel?

Check you won the last match. If you didn't, you may be knocked out. Check the schedule as well, as your channels may be created later. If you still can't find your channels, ping @staff.

Do timed hits apply?

Timed hits always apply in streamed matches. They apply in 5v5 leagues from playoffs onwards. Check the Divisional Rulebook for more information on each division and timed hits.

What is my division format?

Check the Divisional Rulebook, where this is explained. Alternatively, look at the brackets or the /tournament calendar command.

How do I set a match?

To schedule in a match once a time has been agreed, you need to use the  /match settime command. see below example for the format. All times are in UTC.

/match settime tournament_name: galaxy schedule_name: ro64/ro32 etc team_code: test YYYYMMDDTHH:MM prep_duration: 5m

YYYY = 4 digit year format - 2024
MM = 2 digit month format - 02
DD = 2 digit day format - 19
HH = 2 digit 24 hour time - 23
MM = 2 digit minute format - 00

How do I check my roster?

Do /team mr inputting your division name and team code. Read below if you don't know your team code.

How do I find my team code?

Do /team info with your division name and scroll until you find your team.

How are standings decided?

In order to keep the standings neutral, we rank from top to bottom based on Average Gained Stars (Descending), Average Won Percentage (Descending), Average Lost Percentage (Ascending), in that order.

Fair Play & Cheating FAQs

I think a player or opponent is cheating, dualing, or breaking another fair-play rule.

Head to the Support Desk, and raise an FPIT ticket.